

Wi-Fi and IPTV after-sales service
A network of service providers throughout the country enables us to optimise turnaround times and ensure efficient service management. Once the call has been created and notified, a qualified technician is assigned to the site and schedules a visit. On site, he assesses and resolves the problem, writes a report, and validates the intervention with the customer before finalising the process, including estimates and signatures if necessary.
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Inhouse IT Solution
Inhouse Design & developped, fully-integrated IT solution to manage 100% of the project scope
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Intervention queries
Reception of intervention queries
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Order tracking
Receipt of intervention orders
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Customer support
Technical assistance, reportings and billing management.